I have joined the ranks of the Hank Hills. A couple of weekends ago we decided to chuck the old Weber charcoal grill, the one that was almost as much rust and ash-paste as it was animal bits and smoke residue. And we bought one of these babies.
We assembled it over the course of a couple of days and finally fired it up for a meal this evening. It was successful, and tasty. I even remembered to turn off the gas at the cylinder when I was done.
Anyway, mad props to the guys at Menards. When we pulled the firebox out from the bubble-wrap and corrugated, in hour 700-something of assembly, we found that the top had a one-inch diameter chip out of the enamel. We called Menards and that day and they pulled a new part out of an unopened box at the store and traded us. No questions asked, except to see our receipt. Good customer service is always a pleasant surprise.